Shipping policy

How much is shipping?

We offer free regular worldwide shipping on all orders. If you’re in a hurry, we suggest choosing express at the checkout.

Australia

Regular — Free
Express — $10 (AUD) 

Rest of World

Regular — Free
Express — $25 (AUD)

Import Fees:
Europe: For orders under 150€, VAT is included. There may be additional import duties which will not be covered by Lu Goldie. For orders over 150€ you will be responsible for VAT and import duties with your local courier service. 

Rest of World:
Import taxes and duties are the responsibility of the customer. Please check with your local customs to get an idea of any duties or taxes that may apply when purchasing via our website.

  

How long will my order take to arrive?

Orders are sent from our warehouse in NSW, Australia. We strive to post your order within 1 business day of ordering - in particularly busy periods, this may be extended. 

The shipping times below are a guide and are subject to change. For the most up-to-date times, please check your country here.

Australia

Regular 2-6 business days
Express 2-3 business days

New Zealand

Regular 9-15 business days
Express 3-9 business days

USA

Regular 10-20 business days
Express 5-15 business days

Canada

Regular 15-25 business days
Express 10-20 business days

UK

Regular 12-25 business days
Express 9-18 business days

Europe

Regular 9-20 business days
Express 7-15 business days

Asia

Regular 10-20 business days
Express 5-12 business days

Rest of World

Regular 9-25 business days
Express 8-18 business days